WATER Center
101 E. Pawnee
Wichita, KS 67211
Need directions?

Hours:
1 - 4:30 PM
Monday, Wednesday, Friday

Other time by appointment.

To schedule a tour, please call the number below.

: (316) 337-9262
: (316) 337-9266

Kay Johnson,
Director

City of Wichita  >  City Offices  >  Environment  >  WATER Center  >  Customer Service Survey

The City of Wichita Department of Environmental Services is committed to maintaining the highest levels of service and values your feedback. Please take a moment to complete this Customer Service Survey. We look forward to hearing from you.  We also have this survey available in PDF for download to print, fill out and mail in if you do not wish to fill out the survey online.

The employee was helpful and willing to assist you.
Strongly Agree	Agree	Disagree	Strongly Disagree
Where was the employee who assisted you located?
Environmental Services Main Office 1900 E. 9th St. 268-8351	WATER Center 101 E. Pawnee 337-9263	Animal Services 3303 N. Hillside 268-8378	Field
Don't Know
The employee was courteous, professional and greeted you by stating his/her name.
Strongly Agree	Agree	Disagree	Strongly Disagree
Name (optional)
Where were you when you received assistance from an Environmental Services employee?
On the phone	At the counter	In the field
Were you initially assisted by a customer service clerk or by technical staff?
Customer service clerk Name (optional)	Technical staff Name (optional)
If you were greeted at the office (walk-in) did you have to ask for assistance?
Yes	No	Not applicable
The employee instructed you on why/who your call was being transferred to for further assistance.
Strongly Agree	Agree	Disagree	Strongly Disagree
Not Applicable
Overall you were satisfied with the customer you received.
Strongly Agree	Agree	Disagree	Strongly Disagree
As a result of your experience with us, what service related improvements can you recommend?
About You (optional)
Name		E-mail
Address		Phone
City, State, Zip
May we contact you for further evaluation of our services if needed? Yes  No