City of Wichita - Municipal Court Customer Survey

Saturday, February 11, 2012 :: Currently 20 degrees in Wichita

Customer Survey

Access and Fairness Survey

Section 1. Access to the Court Finding the court was easy.
The forms I needed were clear and easy to understand.
I felt safe in court.
The court makes reasonable efforts to remove physical and language barriers to service.
I was able to get my court business done in a reasonable amount of time.
Court staff paid attention to my needs.
I was treated with courtesy and respect.
I easily found the courtroom or office I needed.
The court's website was useful.
The court's hours of operation made it easy for me to do my business.

Section 2. Fairness

If you are party to a legal matter and appeared before a judicial officer today, complete this section.

The way my case was handled was fair.
The judge listened to my side of the story before he or she made a decision.
The judge had the information necessary to make good decisions about my case.
I was treated the same as everyone else.
As I leave the court, I know what to do next about my case.

Section 3. Background Information

What did you do at the court today? (Check all that apply)

Search court records/obtain documents
File papers
Make a payment
Attorney representing a client
Attend a hearing or trial
Law enforcement/probation/social services staff

What type of case brought you to court today? (Check all that apply)

Traffic
Criminal
Domestic Violence
Drug
How do you identify yourself?
If you selected other, please enter your race.
How often are you typically in court?
What is your gender?

Closeup of gavel