Wichita Municipal Court
City Hall, 2nd floor
455 North Main
Wichita, Kansas 67202

Hours:
7:00 AM-5:00 PM,
Monday-Friday

: (316) 268-4611
Telephones are answered
8:00 AM-5:00 PM, Monday-Friday.

: (316) 268-4249

: Wichita Municipal Court

City of Wichita  >  City Offices  >  Municipal Court  >  Customer Survey

<%@ Control Language="c#" AutoEventWireup="false" Codebehind="CustomerSurvey.ascx.cs" Inherits="CityOfWichita.Includes.Forms.MunicipalCourt.CustomerSurvey" TargetSchema="http://schemas.microsoft.com/intellisense/ie5"%>

If you telephoned the Municipal Court

What was the date and approximate time of your telephone call to the Municipal Court? (ex: 01/01/99)

What was the purpose of your telephone call?

Did you receive good telephone service? Yes No

Was your call answered in a timely manner? Yes No

Was the information you were given accurate? Yes No

Did the clerk give you his or her name? Yes No

Please describe the telephone service you received. This is especially important if you feel that you did not receive good customer service.

If you visited the Municipal Court in person:

What was the date and approximate time of your visit to the Court? (ex: 01/01/99)

What was the purpose of your visit to the Court?

Did you receive good customer service? Yes No

Did you wait a long time for service? Yes No

Was the person who helped you knowledgeable? Yes No

Was the information you were given accurate? Yes No

Was the person who helped you courteous and patient? Yes No

Did the person who helped you give you a receipt? Yes No

If scheduling a court date, did the clerk give you a reminder and point out the location of the courtroom? Yes No

Were directions and signs to the offices and courtrooms clear? Yes No

Please describe the service you received. This is especially important if you feel that you did not receive good customer service.

Overall satisfaction with the Municipal Court

I am satisfied with the services of the Municipal Court. Yes No

The office hours are convenient for me. Yes No

Staff is responsive to the customers needs. Yes No

The Municipal Court is adequately staffed. Yes No

I came to Court as a: Observer Defendant Witness Attorney

Other (please describe)

Do you have any other comments or suggestions for improving service?

E-mail address (If you want us to contact you)