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Frequently Asked Questions
The police did not respond, why was I fined for a false alarm?
The charge is not based on a police response. When your alarm company calls the Emergency Communications Center (911) you are fined for a false alarm unless it is cancelled within four minutes.
My alarm malfunctioned, why was I fined for a false alarm?
A false alarm caused by a malfunctioning alarm system is still a false alarm and you will be fined.
There was no one at home when my alarm went off, why was I fined for a false alarm?
Alarms frequently go off when there is no one at home (especially motion detectors,) but you are still responsible for your alarm.
My alarm company told me they did not call the police, why was I fined for a false alarm?
If the alarm company did not contact the Emergency Communications Center (911) you would not have received a false alarm fine. The City receives false alarm information from the Emergency Communication Center.
For more information on false alarms please contact the City of Wichita Alarm Administrator at (316) 268-4525, 8:00 a.m to 5:00 p.m. (CST) Monday through Friday. |