Online Customer Request Form
Click here to contact Customer Service regarding water/sewer service and accounts

Our Mission

The Wichita Water Utilities is dedicated to providing Quality, Reliable, Customer-Convenient water and sewer service that represents Extraordinary Value. The Wichita Water Utilities supplies and distributes high quality water, and collects and treats wastewater for the City of Wichita. Services provided include pumping and purifying water, maintaining the water distribution and wastewater infrastructure systems, treating wastewater, managing facilities and planning for future needs, all with the most responsible use of financial resources.

Customer Alerts Lawn Watering Survey Click here to participate New Water Meters Click here to learn all about the new high-tech water meters that are being installed in the Wichita area

News & Notices

	Online Water Bill Payment Rushed for time? Make an online water bill payment!
	Our Future Water Supply: The Equus Beds Aquifer Storage and Recovery (ASR) Project Find out more about Wichita's plans to develop a new water supply!
	Contact Us Find out how to contact a Wichita Water Utilities staff member.
	Identifying City of Wichita Water Utilities Employees Learn how to properly identify City of Wichita Water Utilities Employees!
	Request a P.U.R.E. Speaker Today! Don't know what a P.U.R.E. Speaker is? Learn more about the Public Utilities Resources and Education Speaker's Bureau!
	Lead in Drinking Water Public Education Campaign Find out if your drinking water contains lead!
	Water Service Tap Requests Request a water tap installation for new residential construction.
	Water Utilities Documents and Forms For a more general listing of Water & Sewer documents and forms, visit the Wichita Water Utilities Documents and Forms page.
	Arkansas River Water Quality Campaign Find out how the Arkansas River Water Quality Campaign is progressing.
	The Ayes Have It! Wichita Water Department: A History (1882-1982) Read the history of the water department online!

Wichita Water Utilities Divisions

Administration
Provides direction and service for the entire utility.

Customer Services
Revenue management and direct customer services provider for the department.

Production and Pumping
Responsible for the operation of the City's water production, treatment, and pumping facilities.

Sewer Maintenance
Operates and maintains the network of pipes that collect water from customers' premises after they have used it, and transport it to the sewage treatment plants.

Sewage Treatment
Operates and maintains three wastewater treatment facilities and fifty-seven sanitary sewer lift stations.

Water Distribution
Responsible for operating and maintaining the network of pipes that transports water from the treatment plant to individual customers.

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