City of Wichita - Customer Service Utility Locating Requests
Saturday, March 20, 2010 :: Currently 30 degrees in Wichita

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Water Utilities
City Hall, 8th Floor
455 N. Main
Wichita, KS 67202

Phone: (316) 265-1300

Kristi Irick
Customer Service Manager


Leaving City Of Wichita Website

Utility Locating Requests

XXXXX

Start City of Wichita utility locate request.

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Start Kansas One Call utility locate request.

Click here 24/7 to

 

XXClick here 24/7 toXX

 

submit requests for

 

submit requests for

 

City of Wichita

 

all other

 

utility locates!

 

utility locates!

 

It is necessary to submit requests for utility locates to both the City of Wichita and to Kansas One Call to ensure all utilities are identified and marked. Please ensure both online forms are completed and submitted.

Wichita Water Utilities professional, full-time staff are responsible for identifying and locating City of Wichita owned and operated underground utilities including:

  • Raw and Potable Water
  • Remediation Projects
  • Storm Drains
  • Sanitary Sewer
  • Fiber Optic Networks
  • Traffic Signalization
For assistance with emergency locate requests please contact Water Utilities staff at 268-4260. Emergency locate requests, as defined under KSA 66-1807 are those that:

XXXXX "involve danger to life, health, or property or which require immediate correction in order to continue the operation of an industrial plant or to assure the continuity of public utility service . . ." XXXXX

As a Tier 3 service provider, Water Utilities schedules and completes all non-emergency locate requests submitted via the internet link above within two full business days. Locate requests are prioritized based upon the nature of the excavation work being completed and its location. Requests involving excavation by other utilities or contractors in easements and right-of-ways receive the highest priority, with other requests prioritized accordingly. Water Utilities staff places a low priority on locating utilities for planting shrubs, trees, or gardens in easements and right-of-ways, as these plantings are discouraged.

Water Utilities staff will not locate the service line from the water meter to a structure or the building sewer connecting to a City sanitary sewer. The Office of Central Inspection (OCI) is frequently able to provide information for locating these private services.

After utility locates are completed you may find a variety of markings, either in paint, flags, or both, on the ground. The absence of any specific color indicates that particular utility was not located on your property. A quick guide to the color code employed is below.

XXXXX XXXXX Electric Lines (Red)                        XX XXXXX Potable Water (Blue)                     
XXXXX Gas or Petroleum Pipelines (Yellow)                          XXXXX Sanitary Sewers (Green)                            
XXXXX Communications, Telephone, CATV (Orange) XXXXX Reclaimed Water or Irrigation Lines (Purple)

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Related to
Customer Service
2009 Tap & Equity Connection Fees
Cold Weather Guidelines
Contact Us
Fire Hydrant Permits
Identifying City of Wichita Water & Sewer Employees
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Utility Locating Requests
Related Pages
Controlling Irrigation Costs
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Paying Your Water Bill
Water Conservation


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