Sign In

Community Resources

​Utility Services

If possible, customers are encouraged to take advantage of online payment options or request service at

The City of Wichita has suspended water utility shut-offs through July 1, 2020. We want to ensure we're supporting the community during this tough time. We will work with those who are behind on their bill to set up a payment plan - call us at 316-265-1300. Residents can also call Center of Hope at 316-267-0222 or Salvation Army at 1-800-SAL-ARMY for help paying your water bill.


Unemployment for Individuals

If you are not working or working reduced hours due to COVID-19, you may be eligible for Unemployment Insurance benefits.

United Way

United Way is a one-stop-shop where you can offer assistance or find help for the coronavirus.

If you want to help those who have self-quarantined or vulnerable populations, like the elderly, we’re accepting donations of hygiene products, bottled water and cleaning supplies at our office (245 N. Water St.). You can also make a monetary donation or by texting “ICTResponse” to 41444.

USD 259 Meals for Kids

USD 259 is giving out lunches to kids in Wichita. The child does not have to be from the Wichita School District, but they must be present at pickup. If a child has special dietary needs, parents are encouraged to call (316) 973-2178.

Learning Resources

Helping your kids learn at home? The Wichita Public Library may be currently closed to the public, but Scholastic has introduced "Scholastic Learn at Home," day-to-day projects to keep kids reading, thinking and growing.

Free Scholastic online resources

How to Talk to Kids

Red Cross has launched a resource on how to talk to kids about covid-19.

How to talk to kids about COVID-19

Grocery Help

Grocery Getters Wichita: free service launched that gathers grocery and helps with store errands for those in need. Call (316) 210-9220, (316) 680-3332 or Serves Wichita, Hutchinson, Newton, El Dorado, Wellington, Cheney and everywhere in between.

Douglas Design District Coloring Pages

Douglas Design District has launched coloring pages for kids stuck at home.

Douglas Design District Coloring Pages

A Guide to Home-Proofing for Flu, Coronavirus and Other Illnesses

This guide explains why your home is an important front in the battle against germs and viruses, and covers best practices for cleaning everyday objects, keeping the home safe, and what to do before, after and during your family and guests visit

Guide to Home-Proofing for Flu, Coronavirus and Other Illnesses

 Contact Us