City of Wichita - 2006 City of Wichita Conduct Citizen Satisfaction Survey
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Community Relations
City Hall, 13th floor
455 North Main
Wichita, KS 67202

Hours:
8 AM-5 PM
Monday-Friday

Phone: (316) 268-4351
Fax: (316) 268-4519

Dale Goter
Government Relations Director

Van Williams
Public Information Officer

Lauragail Locke
Marketing Services Director


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City of Wichita Conduct Citizen Satisfaction Survey

Date: April 17, 2006
Contact: Jessica Johnson, Marketing Director
E-mail: JJJohnson@wichita.gov
Phone: (316) 268-4351

Contact: Heather Locke, The National Citizen Survey Director
Phone: (303) 444-7863 ext. 111

The City of Wichita has been working with National Research Center to conduct The National Citizen Survey™ that will be distributed to 3,000 randomly selected Wichita citizens. The citizen survey is a general survey of resident attitude about local quality of life, quality of service delivery, resident activity and resident demography. It does include questions of local policy significance.

A citizen survey provides the vehicle through which the voices of those who are the typical recipients of government services are joined with those who usually chart the direction of local government. The typical resident is no governmental expert, lobbyist or leader. The typical resident has less time to attend public meetings and budget hearings. A citizen survey offers to elected officials and administrators the perspectives on service delivery and community quality that cannot be deduced from records of complaints or comments at public hearings. The National Citizen Survey™ allows the City of Wichita to conduct a survey of residents and compare those results to those found across America in over 600 other cities.

The 3,000 Wichita citizens will find out this week that they have been selected. Postcard mailers were mailed today, April 17. Beginning the week of April 24, those recipients will receive the official survey in the mail.

For others that are interested in participating in the survey voluntarily, it is posted on the City of Wichita’s website at www.wichita.gov listed under “Hot Topics.” Download either the English version or the Spanish version of the survey. The survey must be printed and filled out in its entirety, only completed surveys will be counted. Mail the completed survey to the City Manager’s Office, 455 N. Main, 13th Floor, Wichita, KS 67202. Fax completed surveys to 268-4519. These surveys will be counted and measured, but the responses will be kept separately from the scientific survey conducted by National Research Center.

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