Here is how we handle information about your visit to our website.
Information Collected and Stored Automatically
If all you do during your visit is browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Only the following information is automatically collected and stored about your visit:
The Internet domain (for example, "thiscompany.com" if you use a private Internet access account, or "thatschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
The type of browser and operating system used to access our site;
The date and time you access our site;
The pages you visit; and
If you linked to
our website from another website, the address of that website.
We use this information to help us make the site more useful to visitors as part of our statistical analysis on use of our website and how to better design services and facilitate access to them and to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. No marketing databases are created nor is any commercial use made of any such data. This site does not contact you without your explicit permission. This site does not share your personally identifiable information with third parties.
If You Send Us Personal Information
If you choose to provide us with personal information - by filling out a form with your personal information and submitting it to us through the website - we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. The City of Wichita does not collect information for commercial marketing.
The City of Wichita's policy is to respect and protect the privacy of our citizens and business partners. The City of Wichita will not disclose your personal information to third parties without your consent. The City of Wichita may disclose such information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the City of Wichita's rights or property, other citizens or business partners, or anyone else that could be harmed by such activities. The City of Wichita may disclose user information when we believe in good faith that the law requires it.
The following policy statements outline how individual information will be handled by the City of Wichita while using our services. The compilation (meaning the collection, arrangement and assembly) of all contact on this site is the exclusive property of the City of Wichita. This policy is subject to change; therefore, it is recommended that individuals refer back to this statement periodically.
The City of Wichita hereby certifies strict adherence to the Kansas Open Records Act (KSA 45-223). As such, this site is controlled by the City of Wichita in the State of Kansas, USA. Therefore, the laws of the State of Kansas will govern these disclaimers, terms and conditions, without presenting any conflicts of law. The City of Wichita reserves the right to make changes to this site, the disclaimers, and the terms and conditions at any time.
How We Protect Your Personal Information
Personal data you enter on wichita.gov such as a password is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can't snatch any of your personal information while it is in transit. Once the data reaches our site, the same security software we use to guard all of the City of Wichita essential business data protects your personal data as well.
In addition to using the most secure technology available, we work tirelessly to make sure that we use any information you provide us only in ways you have approved. We send you only the e-mail you have approved in your account information or on your e-mail subscription sign-up page.
How We Use "Cookies"
To better serve you, we occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the web sites. Cookies created on your computer by using our web sites do not contain personally identifiable information and do not compromise your privacy or security. We use the cookie feature to store a randomly generated identifying tag on your computer. If you have further questions about cookies, the Computer Incident Advisory Capacity Unit that monitors computer problems for the U.S. Department of Energy issued a study on March 12, 1998, of the risks to users about cookies, titled, "Information Bulletin 1-034: Internet Cookies". You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. Your choice to refuse the cookie will not inhibit your access to any of the information available on the City website (with the exception of those applications that require a cookie for functionality). Applications that require a cookie will be noted as such. Your acceptance of the cookie will serve to provide you with additional functionality in choosing the information you wish to view on a regular basis.
In certain instances, you will have the opportunity to receive or create a password to access or submit personal information. You should not divulge your password to anyone and the City of Wichita will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with those applications that are password-protected, you should exit the page.
For site security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with State guidelines for records management and retention. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
Links to Other Web Sites
Obtaining Your Consent
By using our Web site, you give the City of Wichita permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at wichita.gov, you authorize City of Wichita to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give City of Wichita and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe. If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.
City of Wichita Disclaimer
Tell Us What You Think
City of Wichita Mobile App
The City of Wichita will soon be using SeeClickFix under the title "City of Wichita", an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows Wichita residents to report non-emergency related issues to the city. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.
SeeClickFix is a public application. The description entered on certain topics will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.