Wichita Water Utilities...connect with us!
Online Customer Request FormContact Customer Service regarding water/sewer service and accounts Our Mission The Wichita Water Utilities is dedicated to providing Quality, Reliable, Customer-Convenient water and sewer service that represents Extraordinary Value. The Wichita Water Utilities supplies and distributes high quality water, and collects and treats wastewater for the City of Wichita. Services provided include pumping and purifying water, maintaining the water distribution and wastewater infrastructure systems, treating wastewater, managing facilities and planning for future needs, all with the most responsible use of financial resources. News & Notices Cost of Service Analysis ReportDownload the Cost of Service Analysis Report which includes operations data and recommended rate adjustments. Questions About Your Water BillDo you have a question about your May bill? New Water MetersLearn more about the new high-tech water meters that are being installed in the Wichita area. Online Water Bill PaymentRushed for time? Make an online water bill payment. Our Future Water Supply: The Equus Beds Aquifer Storage and Recovery (ASR) ProjectFind out more about Wichita's plans to develop a new water supply. Contact UsFind out how to contact a Wichita Water Utilities staff member. Identifying City of Wichita Water Utilities EmployeesLearn how to properly identify City of Wichita Water Utilities Employees. Lead in Drinking Water Public Education CampaignFind out if your drinking water contains lead. Water Service Tap RequestsRequest a water tap installation for new residential construction. Water Utilities Documents and FormsFor a more general listing of Water & Sewer documents and forms, visit the Wichita Water Utilities Documents and Forms page. Arkansas River Water Quality CampaignFind out how the Arkansas River Water Quality Campaign is progressing. The Ayes Have It! Wichita Water Department: A History (1882-1982)Read the history of the water department online. Wichita Water Utilities Divisions AdministrationProvides direction and service for the entire utility. Customer ServicesRevenue management and direct customer services provider for the department. Production and PumpingResponsible for the operation of the City's water production, treatment, and pumping facilities. Sewer MaintenanceOperates and maintains the network of pipes that collect water from customers' premises after they have used it, and transport it to the sewage treatment plants. Sewage TreatmentOperates and maintains three wastewater treatment facilities and fifty-seven sanitary sewer lift stations. Water DistributionResponsible for operating and maintaining the network of pipes that transports water from the treatment plant to individual customers. Back to Top
Online Customer Request FormContact Customer Service regarding water/sewer service and accounts
The Wichita Water Utilities is dedicated to providing Quality, Reliable, Customer-Convenient water and sewer service that represents Extraordinary Value.
The Wichita Water Utilities supplies and distributes high quality water, and collects and treats wastewater for the City of Wichita. Services provided include pumping and purifying water, maintaining the water distribution and wastewater infrastructure systems, treating wastewater, managing facilities and planning for future needs, all with the most responsible use of financial resources.
Cost of Service Analysis ReportDownload the Cost of Service Analysis Report which includes operations data and recommended rate adjustments.
Questions About Your Water BillDo you have a question about your May bill?
New Water MetersLearn more about the new high-tech water meters that are being installed in the Wichita area.
Online Water Bill PaymentRushed for time? Make an online water bill payment.
Our Future Water Supply: The Equus Beds Aquifer Storage and Recovery (ASR) ProjectFind out more about Wichita's plans to develop a new water supply.
Contact UsFind out how to contact a Wichita Water Utilities staff member.
Identifying City of Wichita Water Utilities EmployeesLearn how to properly identify City of Wichita Water Utilities Employees.
Lead in Drinking Water Public Education CampaignFind out if your drinking water contains lead.
Water Service Tap RequestsRequest a water tap installation for new residential construction.
Water Utilities Documents and FormsFor a more general listing of Water & Sewer documents and forms, visit the Wichita Water Utilities Documents and Forms page.
Arkansas River Water Quality CampaignFind out how the Arkansas River Water Quality Campaign is progressing.
The Ayes Have It! Wichita Water Department: A History (1882-1982)Read the history of the water department online.
AdministrationProvides direction and service for the entire utility.
Customer ServicesRevenue management and direct customer services provider for the department.
Production and PumpingResponsible for the operation of the City's water production, treatment, and pumping facilities.
Sewer MaintenanceOperates and maintains the network of pipes that collect water from customers' premises after they have used it, and transport it to the sewage treatment plants.
Sewage TreatmentOperates and maintains three wastewater treatment facilities and fifty-seven sanitary sewer lift stations.
Water DistributionResponsible for operating and maintaining the network of pipes that transports water from the treatment plant to individual customers.
Back to Top
Water Utilities City Hall, 8th Floor 455 N. Main Wichita, KS 67202
To report water leaks, sewer stoppages, or other emergencies (316) 262-6000
Customer Service/ Billing Questions (316) 265-1300
Cheryl Busada Business Operations Manager