Beginning in 2022, the City of Wichita will conduct The National Community Survey (NCS) annually to gauge resident satisfaction with municipal services, as well as determine priority areas for improvement. The City had previously participated in the NCS less frequently, recording responses in 2006, 2010, 2012, 2014, 2016, 2018 and 2020.
The NCS has been conducted and refined in hundreds of communities across the United States for over twenty years, providing a comprehensive benchmark of livability and resident perspectives about local government services, policies and management.
The anonymous survey is administered via mail and online by our partner organization to randomly selected residents in order to represent a statistically significant sample of the City's population. Responses from these surveys help to inform staff about residents' perceptions and priorities, providing crucial insights to inform strategic planning and policymaking.
Results from the NCS are available via the interactive report and downloadable PDF embedded below. These tools are available to allow everyone, including City staff, elected officials, organizations and the general public, to utilize survey data to compare trends across geographies, over time and across demographics according to individual interests and needs.