If I have forgotten my username, how can I retrieve it?

Your username should be your primary email address. If the account was created by P&R staff, the username will be your phone number without any punctuation - i.e. 3165551234

  • Click the "hamburger" button if on a phone (3 stacked lines at top of screen). Click Sign In/Register if on a computer.
  • Select Sign in/Register
  • Scroll down and select "Forgotten your username"
  • Follow prompts to retrieve or create a new username

Show All Answers

1. If I have forgotten my password, how can I retrieve it?
2. If I have forgotten my username, how can I retrieve it?
3. It's telling me I already have an account set up even though I signed up through my coach/team in previous years.
4. When I go to register my child it says that they are too old even though they are the correct age/grade. Why is this happening?