Who is Crywolf, and why should I visit their website?

Crywolf is the City of Wichita's false alarm billing vendor. All permit registration and renewals, payments, and invoices are processed by Crywolf. Every registered alarm user in Wichita has the ability to view their account and alarm history using the Crywolf website and to make a payment online with a debit or credit card. Crywolf assists alarm users with information regarding account history, invoices assessed, permit registrations and renewals, payment options, and appeal requirements. Crywolf's phone number is 877-888-1355.

Show All Answers

1. What is a false alarm?
2. Are false alarms a problem?
3. What does the City hope to accomplish by enforcing the false alarm ordinance?
4. What is the effective date for the ordinance?
5. Who is required to have an alarm permit?
6. Who is Crywolf, and why should I visit their website?
7. How do I register my alarm system?
8. What is the cost of the alarm registration?
9. Do I need to notify the Alarm Administrator if I cancel my alarm system or move to a new address?
10. If I don't register my alarm, does that mean the City of Wichita Police Department won't respond if my alarm is triggered?
11. How much are the fees assessed for each false alarm?
12. Where do I send my check or money order?
13. Can I pay the fees online with a debit or credit card?
14. If I disagree with a false alarm assessed, can I appeal?
15. What will happen if I do not pay the false alarm fees?
16. What will happen if I have multiple false alarms per registration year?
17. If response is suspended to my alarm system, how can I get response reinstated?
18. If I have questions about an invoice I received, who can I call?
19. Where can I read or obtain a copy of the ordinance?
20. Who can I call if I have additional questions or comments?