If I disagree with a false alarm assessed, can I appeal?

Yes. If you disagree, the ordinance does have an appeal provision. The Alarm User may appeal an assessment of a false alarm fee to the Alarm Administrator by setting forth in writing the reasons for the appeal within 30 days after the date of the notification of the assessment of civil penalty(ies) and paying an appeal fee of $10 for each invoice appealed. Failure to submit an appeal within 30 days of notification shall constitute a waiver of the right to contest the assessment of fees or penalties.

The appeal must be mailed to the following address:

City of Wichita Police Department
Alarm Administrator
455 N Main
4th Floor
Wichita, KS 67202

If the appeal is granted, the appeal fee will be placed in your escrow account to pay future or past invoices. If you choose to have the appeal fee issued to you in a refund, please write or call the Wichita Alarm Program and request the escrow to be refunded. Please be advised this refund process may take up to six weeks. Appeals will be heard through the administrative process.

Show All Answers

1. What is a false alarm?
2. Are false alarms a problem?
3. What does the City hope to accomplish by enforcing the false alarm ordinance?
4. What is the effective date for the ordinance?
5. Who is required to have an alarm permit?
6. Who is Crywolf, and why should I visit their website?
7. How do I register my alarm system?
8. What is the cost of the alarm registration?
9. Do I need to notify the Alarm Administrator if I cancel my alarm system or move to a new address?
10. If I don't register my alarm, does that mean the City of Wichita Police Department won't respond if my alarm is triggered?
11. How much are the fees assessed for each false alarm?
12. Where do I send my check or money order?
13. Can I pay the fees online with a debit or credit card?
14. If I disagree with a false alarm assessed, can I appeal?
15. What will happen if I do not pay the false alarm fees?
16. What will happen if I have multiple false alarms per registration year?
17. If response is suspended to my alarm system, how can I get response reinstated?
18. If I have questions about an invoice I received, who can I call?
19. Where can I read or obtain a copy of the ordinance?
20. Who can I call if I have additional questions or comments?