Business Solutions provides solutions, services, and support relating to the implementation, use, and sustainment of technology within the organization which includes software support, customer services and support, information services, education and business automation.
Business Automation assists in the application of technologies to monitor and control the delivery of technology products and services crossing multiple functions, from installation, integration, maintenance, procurement, communications, utilization and management.
Software Support provides technical support and assistance to address specific problems with a product, upgrades, patching, and defining and creating integrations.
Customer Service is largely focused on the needs of our customers in the implementation of cost effective and transformative technology as well as in providing consulting expertise in planning, installation, training, troubleshooting and upgrades.
Information Services provides for the implementation and management of quality IT services that meet the needs of the organization and enable both the customer and IT to understand the expectations of a particular service, including cost, how to obtain help and identify the internal processes necessary to provide and support a desired service.
Education involves imparting necessary or helpful technology knowledge of instructions to users throughout the organization.