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Wichita Participates in National Citizen Survey

Contact: Elizabeth Goltry, Finance Department, |
City of Wichita officials said today they are seeking feedback from residents about service delivery and community priorities as part of the National Citizen Survey. 

During his regularly scheduled media briefing Thursday morning at City Hall, Mayor Longwell said next week 1,400 randomly selected households will receive questionnaires that ask residents to rate a variety of local government services, such as snow removal, utility billing, parks, and fire services. Additionally, residents are asked more general questions regarding the quality of life in Wichita as well as community priorities. Results are compared to prior Wichita surveys as well as peer communities in the region. The 2016 questionnaire marks the fifth time the City has participated in the national survey.

“This is a very efficient way to measure citizen opinion,” Longwell said. “Please keep in mind that this survey is one of the many ways the City is regularly reaching out to residents for their feedback. Some of the other examples include topical surveys, social media, town halls, DABs, Council meetings, workshops, and advisory boards. It’s important to us that we make the effort to reach residents where they live.”

Administered by National Research Center, Inc., the National Citizen Survey was designed based on the experience of hundreds of local governments. It is the only citizen survey tool endorsed by the International City/County Management Association and the National League of Cities. Scientific sampling and weighting of the responses in each city ensure accurate and reliable results. Since its 2001 inception, the survey has been administered to 350 cities and counties. Wichita participated in the survey in 2006, 2010, 2012, and 2014. Residents may provide feedback regarding budget development by emailing

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