During his weekly news conference today, Mayor Jeff Longwell announced that Wichita is participating in the 2018 National Citizen Survey. Questionnaires have been mailed to a random sample of 1800 households, asking for feedback on the quality and usefulness of local government services.
The results will be captured in a report, Longwell said, and City of Wichita officials will use them to guide future decisions about public services. Also, survey results will be used during development of the 2019-2020 Proposed Budget.
"Improving our city is a collaborative process, and we try to utilize a myriad of ways in which citizens can provide feedback," Longwell said. "In addition to social media, town halls, emails and comments at council meetings, this survey is another way in which we can collect feedback to help us shape the future of our city."
The National Citizen Survey is administered by the National Research Center, Inc. It is the only citizen survey tool endorsed by the International City/County Management Association and the National League of Cities. The questionnaire and survey procedure were designed on the experience of hundreds of local governments, ranging in size from small to large.
Scientific sampling and weighting of the responses in each city ensure accurate and reliable results. Because each city's survey is developed using a standard template - and many cities can be surveyed at one time - the National Citizen Survey is an efficient way to measure citizen opinion. In the 17 years since its inception, the National Citizen Survey has been administered nearly 1,000 times in more than 400 cities and counties. The City of Wichita participated in the National Citizen Survey in 2006, 2010, 2012, 2014, and 2016.