The City of Wichita has extended the suspension of disconnection of water service through July 1, 2020.
The City of Wichita suspended disconnecting water service due to non-payment in March 2020 to assist those facing tough times because of the COVID-19 pandemic.
Before July 1, accounts at risk of disconnection due to non-payment are encouraged to contact (316) 265-1300 in order to enter into a flexible payment arrangement. Residents can make payments on their water account to ensure that there is no interruption in service and avoid a large balance being carried forward.
There are a number of resources available to assist customers experiencing financial hardship to assist with utility payments: