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Rates, Fees, and Assistance

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Documents

Type
  
Name
  
2021 RATE ORDINANCE - SEWER.pdf2021 RATE ORDINANCE - SEWER
2021 RATE ORDINANCE - WATER.pdf2021 RATE ORDINANCE - WATER
2022 RATE ORDINANCE - SEWER.pdf2022 RATE ORDINANCE - SEWER
2022 RATE ORDINANCE - WATER.pdf2022 RATE ORDINANCE - WATER
2023 RATE ORDINANCE - SEWER RATES AND FEES.pdf2023 RATE ORDINANCE - SEWER RATES AND FEES
2023 RATE ORDINANCE - WATER RATES AND FEES.pdf2023 RATE ORDINANCE - WATER RATES AND FEES
CIS FAQs.pdfCIS FAQs
TAX EXEMPTION CERTIFICATE PR78.pdfTAX EXEMPTION CERTIFICATE PR78

H2O Care Fund​

The City of Wichita invites you to participate in a voluntary donation program to help those who are having difficulty paying their water bills. The program opens April 1st 2023 and runs to December 31, 2023, or until funds are exhausted. ​

The City recognizes that there are many residents who are struggling during these difficult economic times. This voluntary program provides a simple way to directly help others. Even small donations can add up and provide a way for people to maintain their water service.

The program will be administered by the Center of Hope, a local nonprofit that provides emergency financial assistance to support individuals and families in Wichita. Assistance will be provided to customers who meet the guidelines listed. Recipients will also receive information on ways to reduce water consumption.

Options available for donations to the H2O Care Fund program include

​Do you need help paying your water bill?

There are a number of community resources available to assist customers experiencing financial hardship.

Also, get Save Wichita Water tips on how to reduce your water bill!​​​​​​​​​​​​​​​​​

Rate Relief Water Assistance Program - $50

The 2023 Rate Relief Assistance Program will take applications from April 1, 2023 through December 31, 2023.

Qualifications:

  1. All applicants must have an active City of Wichita Residential Water Account in their name. Customers with accounts in the landlord or another household member's name are not eligible.
  2. Applicant must have been approved and received Low Income Energy Assistance (LIEAP) benefits in their name in 2023.
  3. Program ends on December 31, 2023 or when all funding is exhausted, whichever comes first.

Submit an application online