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Impound & Towing Payment Plan Program

The Impound and Towing Payment Plan and Homelessness Waiver Program was created pursuant of Sec. 11.97.055 and establishes an installment payment program for motor vehicle owners who are unable to pay fees incurred due to the impoundment of their motor vehicle.


  • The payment plan will require monthly installments of twenty‐five dollars ($25) for up to twenty-four months (24). The total cost of each payment plan will not exceed six hundred dollars ($600). 
  • Once a payment plan application is approved and the applicant signs the payment plan agreement, the applicant must pay their first month’s payment of twenty-five dollars ($25) and the City’s one-time processing fee of five dollars ($5) before they can retrieve their vehicle from the impound lot. 
    • All first-time payments will be made at the Express Office at City Hall. Payments can be made over the phone (316-268-4375) or in person. 
    • Credit cards, money orders, and cash will be acceptable forms of payment. 
  • The length of a payment plan will depend on the amount of impound and towing fees a person accrues. Payment plan recipients must completely repay their payment plans within the timeframe given to them upon program approval. This timeframe will not exceed twenty‐four (24) months. 
    • Payments can be made over the phone at (316-268-4375) or in person at the express counter on the first floor of City Hall. 
    • Payment plan recipients can pay off their total payment plan balance at any time. 
    • If the payment plan recipient does not make a payment towards their account balance within 90 days, the City of Wichita will turn over their balance to a collection agency. 
    • If at the end of the payment plan period there is still a balance on the recipient’s account, the City of Wichita will turn over the remaining balance to a collection agency.
    • If a payment plan program recipient allows their towing and impound payment plan balance to go to collections, they will be ineligible for any new towing and impound payment plans until they pay off their collections account.
  • For individuals experiencing homelessness, there is a one-time waiver option for towing and impound fees not exceeding $600.
    • Homelessness Waiver recipients will only be eligible for a waiver of their impound and towing fees once. If a homelessness waiver recipient’s vehicle gets towed or impounded again at a later time, they will not qualify for another homelessness waiver. However, they could apply for the impound and towing payment plan program for assistance in this circumstance.
  • Impound and Towing Payment Plan recipients and Homelessness Waiver recipients are required to pick their vehicles up from the impound lot the day of or the day after the approval of their payment plan or homelessness waiver. 
    • If a payment plan recipient chooses to pick their vehicle up from the impound lot, the day after they were approved, they will have an additional fee assessed to their payment plan balance to cover the vehicle storage costs for an additional day.
    • If a payment plan or waiver recipient does not retrieve their vehicle from the impound lot the day of or the day after the approval of their payment plan or homelessness waiver, the City of Wichita will not pay their towing or impound fees, and they will no longer be eligible for the payment plan program or homelessness waiver.


  1. Applicants must have had their vehicle impounded by the Wichita Police Department.
    1. Only the registered owner/leasee of the impounded vehicle can apply for the program.
  2. The owner (or leasee) of the impounded vehicle must be an individual. Businesses, including partnerships, trusts, for-profit corporations, and non-profit corporations are not eligible to participate in the program.  
  3. Applicants must apply and provide all required documentation within five calendar days from the date of the tow or impound of their vehicle.  
  4. Applicants can only participate in one payment plan at any given time.
  5. Vehicle owners/leasees whose vehicles are in “hold” status for criminal investigations are not eligible for this program until the “hold” on their vehicle has been released. 
    1. If the “hold’ status on a vehicle extends beyond the five-calendar day application period, the vehicle’s owner/leasee is not eligible for this program. 
  6. The owner/leasee must show proof of valid registration and ownership of the motor vehicle.
  7. The owner/leasee must provide a copy of their valid government-issued photo ID.
  8. As set forth below, the owner/leasee must provide proof of their economic disadvantage. 
  9. If the applicant is experiencing homelessness they can apply for a complete waiver of their impound and towing fees. Such applications must be made within five days of the impound or tow of their vehicle. 
    1. Applicants are eligible for this waiver if, at the time of the vehicle’s impounding, they are registered with the Homeless Management Information System (HMIS) or the Wichita Police Department’s HOT team. Applicants can become eligible for this waiver if they get registered with the HMIS or the WPD HOT team within five days of the impound or tow of the vehicle. 
    Apply Here

Pay Online

Ongoing payments towards your impound payment plan can be made online if you have your invoice number. Please click on the link to pay online.

Note: All first-time payments will be made at the Express Office at City Hall. Payments can be made over the phone (316-268-4375) or in person.

Pay Online​​

Proof of Economic Disadvantage 

The applicant can prove that they, their spouse, or their minor children who reside with them, are economically disadvantaged by providing receipt of a form of public assistance such as: 
  • Supplemental Nutrition Assistance Program (SNAP/EBT) 
  • Social Security Administration Income
  • Medical Assistance: KanCare, and the Children’s Health Insurance Program (CHIP) 
  • Kansas Cash Assistance (TANF)
  • Low Income Energy Assistance Program (LIEAP)
  • Emergency Food Assistance Program (TEFAP)
  • Commodity Supplemental Food Program (CSFP) 
  • Nutrition Services Incentive Program (NSIP)
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Public Housing Assistance: WERAP, Section 8 Housing, Housing Choice Waiver, Residing in a Shelter, etc
  • Unemployment Assistance
  • Child Care Assistance
  • Guadalupe Clinic Health Screening and Prescription Voucher Program 

Applicants who are not receiving a form of public assistance for themselves, their spouse, or their minor children must provide income verifications and meet an income limit of 200% of the federal poverty limit for their household size. (The household size will include the applicant, their minor children, and their spouse if they have one.)
The applicant will have to provide income verifications for themselves and their spouse if they are legally married. Acceptable documents to verify income include: 
  • Total income for the previous calendar year documented by a complete and signed 1040 as filed with the IRS for the household 

Confirmation of the previous 30 days of income. Documentation of the most recent income received: 

  • Check Stubs/Wages
  • Child Support, Alimony, or foster care payments
  • If a household member operates their own business, direct payments for services or self-employment wage documentation is requested
Income Chart.png
To view the chart larger, right-click image and open in new tab.

In the event that the applicant 1. reports technological issues, or 2. is experiencing an extenuating circumstance and is unable to provide any of the documentation sources above for income, a Towing and Payment plan Self Certification form will be provided to document household income.